Customer Service Executive / Admin Assistant

Edlom Consulting Services
Abuja, Abuja Federal Capital Territory, Nigeria | Posted 1 month ago
Full-time On-site
Customer Service 100,000 - 120,000

Job Description

Customer Service Executive / Admin Assistant

Locations: Wuse 2, Wuse 1, Maitama, Utako, and Mabushi - Abuja

Employment Type: Full-time

Key Responsibilities

Customer Service Duties:

  • Respond promptly to customer inquiries via phone, email, and in person
  • Handle customer complaints and provide appropriate solutions in a timely manner
  • Maintain accurate records of customer interactions and transactions
  • Follow up with customers to ensure satisfaction and retention
  • Provide product and service information to customers.

Administrative Duties:

  • Manage office correspondence, including emails, calls, and letters
  • Maintain filing systems (physical and electronic records)
  • Schedule appointments, meetings, and manage calendars
  • Prepare reports, presentations, and other documentation
  • Monitor office supplies and place orders when necessary.
  • Support other departments with administrative tasks as required

Requirements & Qualifications

  • Minimum of an OND / HND / Bachelor’s Degree in Business Administration or a related field
  • Proven experience in customer service or administrative roles
  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Ability to work independently and as part of a team
  • High level of professionalism and attention to detail

Key Skills:

  • Customer relationship management
  • Problem-solving and conflict resolution
  • Time management
  • Attention to detail
  • Communication skills (written and verbal).

Salary

N100,000 - N120,000 monthly.

Application Closing Date

19th April, 2026.

How to Apply

Interested and qualified candidates should send their CV to: pcplacenigeria@gmail.com using the Job Title as the subject of the mail.

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About the Company
Edlom Consulting Services