Customer Support Officer

Edlom Consulting Services
Lagos Mainland, Lagos, Nigeria | Posted 1 month ago
Full-time On-site
Customer Service 70,000 - 80,000

Job Description

Customer Support Officer

Location: Gbagada, Lagos

Employment Type: Full-time

Job Responsibilities

  • Assist the Customer Service Representative in responding to customer inquiries (calls, WhatsApp, social media, and email).
  • Help manage and process customer orders accurately.
  • Provide basic information about cake options, prices, and delivery timelines.
  • Follow up with customers on orders and confirmations.
  • Maintain proper records of orders and customer interactions.
  • Ensure timely updates are communicated to customers.

Requirements

  • 1–2 years experience in customer service representative in a cake company is an added advantage.
  • Basic computer skills and familiarity with social media platforms.
  • Excellent communication and interpersonal skills.

Qualification:

  • Minimum of OND degree in any field.

Salary

N70,000 - N80,000 per month.

Application Closing Date

31st March, 2026.

How to Apply 

Interested and qualified candidates should send their CV to: r2recruitmentservices@gmail.com using the Job Title as the subject of the email.

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About the Company
Edlom Consulting Services