Customer Care Representative

Edlom Consulting Services
Lagos, Nigeria | Posted 1 month ago
Full-time On-site
Customer Service

Job Description

Customer Care Representative

Vacancy Code: SSC002

Location: Marina CMS, Lagos Island - Lagos

Work Mode: On-site

Role Overview

  • Our client, a reputable company located in Marina CMS, Lagos Island, is seeking a customer-focused Customer Care Representative to join their team.
  • The ideal candidate must have strong communication skills and a passion for delivering excellent customer service.

Key Responsibilities

  • Handle customer inquiries, complaints, and requests professionally
  • Provide accurate information about products and services
  • Maintain positive customer relationships and ensure customer satisfaction
  • Document customer interactions and escalate issues where necessary
  • Support basic administrative and customer service operations.

Requirements

  • OND, HND, or BSc qualification
  • Minimum of 1 year of experience in customer care, sales, or an administrative role
  • Not more than 35 years old
  • Must reside around Marina CMS, Lagos Island (e.g., Obalende, CMS, Ebute Metta, etc.)
  • Strong verbal and written communication skills
  • Customer-oriented with a professional attitude.

Application Closing Date

16th May, 2026.

Method of Application

Interested and qualified candidates should:

Click here to apply online

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About the Company
Edlom Consulting Services