Customer Service Representative (Outbound)
Location: Maryland, Lagos
Employment Type: Contract
About the Role
- We are seeking proactive and articulate individuals to join our team as Customer Service Representatives doing Outbound Survey calls.
- The successful candidates will be responsible for placing outbound calls to customers to conduct surveys, collect feedback, and record accurate responses.
- This role requires excellent communication skills, attention to detail, and the ability to engage professionally with a diverse audience.
Key Responsibilities
- Make outbound calls to customers to conduct surveys as assigned.
- Accurately record and report responses in the designated system.
- Adhere to daily calling targets and project timelines.
- Maintain professionalism and confidentiality on all calls.
- Escalate any challenges or feedback from respondents as required.
Requirements
- Minimum of OND / HND / B.Sc Degree
- Excellent verbal communication and interpersonal skills.
- Previous experience in a call center, customer service, or telemarketing role is an added advantage.
- Preferably fluent in Hausa and/or Yoruba language
- Strong attention to detail and data entry accuracy.
- Must be available for immediate resumption.
- Proximity to Maryland is a plus
- Opportunity to gain hands-on experience on a high-impact project.
Salary
N100,000 per month.
Application Closing Date
31st March, 2026.
Method of Application
Interested and qualified candidates should:
Click here to apply online