Customer Service Representative
Location: Ikeja, Lagos
Employment Type: Full-time
Description
- We are looking for a customer-oriented service representative.
Responsibilities
- Managelargeamounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service teamsales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Requirements
- Skills as a Client Service Representative
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively.
Salary
N120,000 - N150,000 per month.
Application Closing Date
26th March, 2026.
How to Apply
Interested and qualified candidates should send their CV to: atutechscl@gmail.com using the job title as the subject of the email.