Customer Service Representative

Edlom Consulting Services
Ibadan, Oyo, Nigeria | Posted 2 weeks ago
Full-time On-site
Customer Service

Job Description

Customer Service Representative


Location: Ibadan, Oyo

Employment Type: Full-time


Job Summary


We are seeking a friendly and attentive Customer Service Representative to join our restaurant team.

The successful candidate will ensure guests receive a warm welcome, prompt service, and an exceptional dining experience from arrival to departure.

Key Responsibilities


Greet and welcome guests in a professional and courteous manner

Take orders accurately and communicate clearly with kitchen and bar staff

Respond promptly to guest inquiries, requests, and concerns

Resolve complaints quickly and professionally, escalating where necessary

Ensure tables are properly set and the dining area remains clean and organized

Process bills and handle payments accurately

Maintain knowledge of menu items, specials, and promotions

Support team members to ensure smooth restaurant operations.

Requirements


Minimum of 2–4 years’ experience in a restaurant or hospitality environment

Strong communication and interpersonal skills

Positive attitude and customer-focused mindset

Ability to work under pressure in a fast-paced setting.

Application Closing Date

10th April, 2026.


How to Apply

Interested and qualified candidates shouldsend their CV to: Recruitment@kloverharris.com using "Customer Service Representative" as the subject of the mail.

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About the Company
Edlom Consulting Services