Customer Service Officer

Edlom Consulting Services
Oyo, Nigeria | Posted 3 weeks ago
Full-time On-site
Customer Service 150,000

Job Description

Customer Service Officer


Location: Oyo

Employment Type: Full-time


Job Summary


We are seeking a dedicated and proactive Customer Service Representative to join our dynamic team in Ibadan.

The ideal candidate must live near Eleyele or Dugbe, be between 20 and 25 years old, and possess intermediate computer skills.

This role requires a commitment to providing exceptional customer service and the flexibility to work 12-hour rotational day and night shifts.


Responsibilities


Handle customer inquiries and complaints via phone, email, and chat.

Attend to customers' online transactions.

Resolve customer issues promptly and effectively.

Keep records of customer interactions, transactions, comments, and complaints.

Communicate and coordinate with colleagues as necessary.

Follow organizational procedures, guidelines, and policies.

Requirements


Candidates should possess a First Degree or equivalent.

Must reside in Ibadan, preferably near Jericho.

Age between 20 and 25 years.

Intermediate computer skills, including proficiency in MS Office.

Excellent communication and interpersonal skills.

Ability to work a 12-hour shift.

Willingness to work rotational day and night shifts.

Salary

N150,000 / Month.


Application Closing Date

5th March, 2026.


How to Apply

Interested and qualified candidates should send their CV to: traydah.notifications@gmail.com using the Job Title as the subject of the mail

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About the Company
Edlom Consulting Services