Relationship Officer

Edlom Consulting Services
Ikeja, Lagos, Nigeria | Posted 4 days ago
Full-time On-site
Customer Success 300,000 - 450,000

Job Description

Relationship Officer

Location: Ikeja, Lagos

Employment Type: Full-time

Job Summary 

  • BrowseCareersThe Relationship Officer will be responsible for sourcing new customers, disbursement of collatarized loan, marketing the Bank's loan products, conducting credit assessments, monitoring loan portfolios, and ensuring timely loan repayments.
  • The ideal candidate must possess strong marketing skills, excellent interpersonal abilities, and a passion for business development.

Key Responsibilities

  • Market and promote the Bank's loan products and services.
  • Source and onboard new collatarized loan customers.
  • Conduct customer visits, business appraisals, and credit investigations.
  • Analyze customers' repayment capacity and recommend suitable loan facilities.
  • Prepare and process loan applications in line with the Bank's policies.
  • Monitor disbursed loans and ensure prompt repayment.
  • Maintain quality loan portfolios and minimize delinquency rates.
  • Build and maintain strong relationships with customers.
  • Achieve assigned business development and portfolio growth targets.
  • Prepare periodic reports on marketing and loan activities.

Requirements

  • Minimum of OND, HND, or Bachelor's Degree in Business Administration, Marketing, Banking & Finance, Economics, or related disciplines.
  • Previous experience in loan marketing, sales, microfinance banking, or related financial services will be an added advantage.
  • Strong communication, negotiation, and relationship management skills.
  • Ability to work independently and meet targets.
  • Good analytical and credit assessment skills.
  • Proficiency in Microsoft Office applications.

Competencies:

  • Customer-focused mindset.
  • High level of integrity and professionalism.
  • Strong marketing and business development skills.
  • Excellent presentation and persuasion abilities.
  • Result-oriented and self-motivated.

Salary

N300,000 - N450,000 monthly.

Application Closing Date

30th November, 2026.

How to Apply

Interested and qualified candidates should send their CV to: Careers@retrustmfb.com using the Job Title as the subject of the email. 

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About the Company
Edlom Consulting Services