Title: Sales Representative / Customer Service Representative
Location: Abuja (FCT)
Employment Type: Full-time
Job Summary
- We are seeking highly motivated Sales Representatives / Customer Service Officers with exceptional telesales, marketing and convincing skills.
- The ideal candidate will be responsible for driving sales through phone calls, social media, and physical engagement, converting leads to paying customers, and providing excellent after-sales customer service.
Key Responsibilities
Sales & Marketing:
- BuySales LeadsMake high volume outbound calls (telesales) to prospective customers from provided leads and personal sourcing
- Aggressively market and sell the company'sproducts and services
- Follow up on all leads, inquiries, and abandoned sales to close deals
- Achieve and exceed daily, weekly and monthly sales targets
- Develop and implement effective sales strategies for customer acquisition and retention
- Upsell and cross-sell company products
Customer Service:
- Handle inbound customer inquiries, complaints and requests professionally
- Provide accurate information about products, pricing, delivery and services
- Build and maintain strong, long-lasting relationships with customers
- Maintain customer database and update CRM regularly
- Escalate complex issues to the appropriate department
Reporting:
- Prepare daily sales reports and submit to the Sales Manager
- Gather market feedback and competitor intelligence
Requirements & Qualifications
- B.Sc / HND / OND in Marketing, Business Administration, Mass Communication or any related field
- Minimum of 1-2 years proven experience in Telesales, Direct Sales, Customer Service or Call Center roles (Experience in fitness, wellness, tech or lifestyle products is an added advantage)
- Must be between 22 - 35 years
- Exceptional persuasive, negotiation and closing skills
- Great with telesales – confident on the phone, not call-shy
- Excellent verbal communication and convincing skills
- Smart, articulate, well-groomed and customer-centric
- Ability to work under pressure and deliver on targets
- Proficiency in Microsoft Office and social media engagement (WhatsApp, Instagram, Facebook)
- Must reside in Abuja or be willing to relocate.
Key Skills We Are Looking For:
- Telesales & Telemarketing
- Persuasion & Convincing Power
- Customer Relationship Management
- Lead Conversion & Closing
- Good command of English language
- Resilience and result-driven mindset.
What We Offer
- Salary: N150,000 - N180,000 monthly.
- Attractive Commission on every sale closed
- Monthly Performance Bonuses & Incentives
- HMO, Pension and other statutory benefits upon confirmation
- Clear career growth path to Senior Sales Executive / Team Lead
- Intensive sales training and continuous professional development
- Conducive and friendly work environment.
Application Closing Date
16th October, 2026.
How to Apply
Interested and qualified candidates should send their updated CV and a brief Cover Letter to: career.wsl@gmail.com using "Application for Sales Representative / Customer Service Officer - Abuja'' as the subject of the email.