Event Manager

Edlom Consulting Services
Lagos, Nigeria | Posted 5 days ago
Full-time On-site
Manager

Job Description

Event Manager

Location: Eti Osa, Lagos

Employment Type: Full-time 

FindRecruiters

Core Responsibilities

Client Relations & Customer Service:

  • Respond promptly and professionally to customer enquiries via Instagram, WhatsApp, phone calls, and other communication channels.
  • Provide accurate information on products, services, pricing, and availability.
  • Convert enquiries into confirmed bookings and maintain positive client relationships.
  • Follow up with prospective and existing clients to close sales and ensure customer satisfaction.

Quotation & Invoicing:

  • Prepare and send quotations and invoices to clients.
  • Ensure invoices are accurate and sent promptly.
  • Follow up on outstanding payments where necessary.

Event Management & Coordination:

  • Coordinate events for smooth service execution.
  • Direct food plating and presentation to ensure quality and brand standards.
  • Supervise food presentation before services.
  • Liaise with clients before, during, and after events.
  • Ensure all event requirements are communicated effectively to the operations team.
  • Oversee event setup and ensure quality service delivery.
  • Troubleshoot issues that arise before, during and after events and provide timely solutions.

Team Supervision & Staff Management:

  • Supervise and coordinate staff members across different departments.
  • Manage and supervise direct reports, including the Procurement Officer, Kitchen Assistants, and Cleaning Staff.
  • Monitor staff performance and ensure operational efficiency.
  • Assign responsibilities and ensure duties are carried out efficiently.
  • Resolve conflicts among team members professionally.
  • Enforce company standards, discipline, and workplace policies.
  • Motivate the team and maintain a productive work environment.

Recruitment & Onboarding: 

  • FindRecruitersRecruit and shortlist suitable candidates.• Conduct interviews and assess applicants.
  • Coordinate onboarding for new hires.
  • Support the training and integration of new staff.

Administrative Support:

  • Maintain records of client interactions and bookings.
  • Keep track of ongoing projects and event schedules.
  • Assist management with administrative tasks as assigned.

Brand Representation:

  • Represent Artist & Scientist professionally in meetings, events, and client interactions.
  • Uphold the company’s reputation through excellent communication and service delivery.

Educational & Professional Requirements

  • Bachelor’s Degree or equivalent qualification in Event Management, Hospitality Management, Business Administration, or a related field.
  • 3–5 years of relevant experience in event management, hospitality, customer service, client relations, or a similar role.
  • Proven experience coordinating events from initial client enquiry through execution and post-event follow-up.
  • Experience supervising teams and coordinating staff across different functions.
  • Previous experience in a food, hospitality, catering, or events environment is an added advantage.

Key Skills Required:

  • Excellent communication and interpersonal skills
  • Client relationship management
  • Event service coordination
  • Leadership and team management
  • Conflict resolution
  • Time management
  • Problem-solving
  • Multitasking
  • Attention to detail
  • Proficiency in Microsoft Office/Excel/Google Workspace
  • Strong organizational skills.

Application Closing Date

31st October, 2026.

How to Apply

Interested and qualified candidates should send their Applications to: jobs@duobrecruitment.com using the Job Title as the subject of the email. 

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About the Company
Edlom Consulting Services