Customer Service / Sales Assistant
Location: Eliozu, Rivers
Employment Type: Full-time
Job Summary
- We’re hiring an assistant Sales Rep / Customer Service Officer who will serve as the first point of contact for customers—mainly online. This is a full-time, on-site role.
- You will be responsible for closing sales, following up on leads, updating catalogs, responding to customer inquiries, and ensuring customers have a good shopping experience.
- Our sales orders come through WhatsApp (from Instagram ads and returning customers), website and in-store walk-ins. You must be sales-driven and result-oriented.
Key Responsibilities
- Close sales from all online sales platform (WhatsApp, website, instagram and facebook.
- Follow up with new leads and returning customers until the sale is closed.
- Meet daily/weekly sales targets and help grow conversion rate.
- Update prices and upload new items on the WhatsApp catalog.
- Monitor daily website orders and print them out for processing.
- Record all leads
- Respond to customer complaints and resolve them promptly.
- Maintain accurate records of orders, chats, and complaints.
- Provide helpful product information and recommendations to customers.
- Send daily or weekly reports showing leads, conversations, orders, and conversions.
- Always maintain a respectful, professional tone with customers.
- Work in sink with other sales reps to a chieve the company goals
Requirements
- Candidates should possess a Bachelor's Degree qualification with at least 1 year of work experience.
- Comfortable using WhatsApp Business, websites, and basic digital tools like google Docs.
- Highly organized and proactive.
- Candidate must reside in Port Harcourt and not far away from Eliozu the office location.
- Must have completed National Youth Service Corporation (NYSC)
- Available to work full-time and physically present at the office.
- Strong communication and proven sales skills (especially online sales).
- Able to work Mondays to Saturdays with two to three days off in a month.
- Should be willing to work with the company long term.
Salary
N100,000 per month.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send their CV and a brief message explaining why they're a good fit for this role to: gshoppersrecruitment@gmail.com using the Job Title and location as the subject of the mail.
Note: Indicate your location in Port Harcourt in the body of the mail.