Head of Operations
Location: Victoria Island, Lagos
Employment Type: Full-time
Job Overview
- We are seeking to appoint an experienced and results-driven Head of Operations to lead its operations function and support the organisation’s continued growth.
Key Responsibilities
- Lead and oversee the organisation’s day-to-day operational activities.
- Develop and implement effective operational strategies, policies and controls.
- Drive process improvement, operational efficiency and service excellence.
- Establish and monitor operational procedures to ensure consistency and effectiveness.
- Identify operational risks and work with relevant teams to implement appropriate controls.
- Ensure compliance with applicable regulatory and internal requirements.
- Lead, develop and manage cross-functional teams.
- Monitor operational performance and implement improvements where necessary.
- Work closely with senior management to align operations with the organisation’s strategic objectives.
- Ensure effective coordination between departments and timely delivery of business objectives.
Key Requirements
- Bachelor's Degree or Master's Degree in Business Administration, Finance, Economics, Management or a related field with a minimum of 10 years experience. Relevant professional qualifications will be an advantage.
- Prior experience working in a bank or financial services company.
- Proven experience in operations management within the financial services sector.
- Strong knowledge of process improvement, operational controls, compliance and risk management.
- Demonstrated experience developing and implementing operational strategies.
- Strong leadership and people-management capabilities.
- Experience managing cross-functional teams and driving effective service delivery.
- Strong analytical, problem-solving and decision-making skills.
- Excellent communication and stakeholder-management skills.
Salary
N1,000,000 monthly (negotiable).
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send their updated CV to: Martinabrahamspeaks@gmail.com using "Head of Operations" as the subject of the email.