In-Store Customer Service Representative

Edlom Consulting Services
Ikeja, Lagos, Nigeria | Posted 1 week ago
Full-time On-site
Customer Service 150,000 - 200,000

Job Description

In-Store Customer Service Representative 

Location: Ikeja, Lagos

Employment Type: Full-time

Responsibillities

Customer Engagement & Sales:

  • Develop solid relationship with customers..
  • Understand customer needs and recommend suitable wines, spirits, beers, and mixers.
  • Upsell and cross-sell products (e.g., mixers, ice, snacks, gift packs).
  • Handle customer enquiries, complaints, and feedback courteously.

Product Knowledge & Merchandising:

  • Maintain strong knowledge of product ranges, promotions, and pricing.
  • Support visibility of premium brands and promotional displays.

Customer Loyalty & Experience:

  • Build repeat patronage through friendly and efficient service.
  • Encourage customer loyalty programs, promos, or repeat purchases.
  • Handle VIP or regular customers with discretion and consistency.

Requirements

  • Excellent communication and interpersonal skills
  • Product knowledge of wines & spirits.
  • Integrity, vigilance, and reliability.

Salary

N150,000 - N200,000 per month.

Application Closing Date

27th October, 2026.

How to Apply

Interested and qualified candidates should send their CV / resume to: Johnson.jide@olanandjohnson.com using the job title as the subject of the mail.

Note:For more enquiries, Whatsapp 08138303700.

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About the Company
Edlom Consulting Services