Receptionist
Locations: Lekki and Maryland, Lagos
Employment Type: Full-time
Responsibilities
- Welcoming guests politely and professionally.
- Checking guests in and out, including verifying reservations and issuing room keys.
- Handling reservations by phone, email, or booking systems.
- Answering telephone calls and responding to guest questions.
- Providing information about hotel facilities, services, local attractions, and transportation.
- Handling guest complaints and requests and referring serious issues to management.
- Processing payments and preparing guests’ bills or invoices.
- Keeping guest records accurate and updating the hotel’s computer system.
- Coordinating with other departments, such as housekeeping, maintenance, security, and food and beverage.
- Monitoring room availability and communicating room status.
- Handling messages, mail, and deliveries for guests.
- Maintaining the reception area so it is organized and presentable.
- Following hotel security procedures, including protecting guests’ personal information and reporting suspicious activity.
Application Closing Date
8th October, 2026.
How to Apply
Interested and qualified candidates should send their CV to: consulthrredo@gmail.com using the Job Title as the subject of the email.