Hiring: Customer Service Manager
Salary: ₦450,000 – ₦500,000 per month.
Location: Lekki, Lagos (in person — proximity to Lekki required)
Requirements
Bachelor's degree in Business Administration, Marketing, Communications, or a related field
Minimum 5 years of recent, proven experience in a B2B or B2C customer service environment, including at least 3 years in a senior customer service or customer relations management role
Proficiency in Microsoft Office and CRM/customer service platforms such as Zendesk, Freshdesk, Zoho Desk, Gorgias, or similar
Experience handling customer enquiries across email, live chat, WhatsApp, telephone, and social media
Interested candidates should send their CV to careers@aureole.ng, using "Customer Service Manager" as the subject line of the email.