Manager
Location: Lekki Phase 1, Lagos
Employment Type: Full-time
Working Days: Monday – Saturday
Working Hours: 9:00 AM – 7:00 PM
Job Summary
- We are seeking a smart, proactive, reliable, and trustworthy Manager to oversee the day-to-day operations of a beauty business.
- The successful candidate will be responsible for coordinating staff, managing customer relationships, overseeing stock and logistics, and ensuring that the workplace operates efficiently and professionally.
- The ideal candidate should have strong leadership and organisational skills, be able to work independently, and ensure that staff carry out their responsibilities effectively.
Key Responsibilities
- Distribute and coordinate jobs among stylists to ensure efficient workflow.
- Supervise staff and ensure assigned duties are completed effectively and on time.
- Monitor staff performance and ensure employees follow instructions and company procedures.
- Manage customer relationships and ensure a high standard of customer service.
- Attend to customer enquiries, requests, complaints, and concerns professionally.
- Maintain accurate stock records and monitor the availability of products and supplies.
- Handle stock keeping, filing, and proper documentation of business records.
- Coordinate logistics and ensure timely movement and delivery of items when required.
- Monitor the general cleanliness, organisation, and orderliness of the workplace.
- Ensure equipment, products, and work areas are properly maintained.
- Identify operational issues and take proactive steps to resolve them.
- Provide regular updates to management on staff activities, stock levels, customer issues, and general operations.
- Support the smooth running of daily business activities and perform other duties as assigned by management.
Requirements & Qualifications
- Minimum of OND or BSc in any relevant field.
- Previous experience in a managerial, supervisory, beauty, salon, retail, or customer service role is preferred.
- Strong organisational and administrative skills.
- Good customer service and relationship management skills.
- Ability to supervise and coordinate a team effectively.
- Good communication and interpersonal skills.
- Basic computer literacy and ability to maintain records and files.
- Ability to manage stock and basic logistics activities.
- Strong attention to detail and ability to multitask.
- Ability to work independently with minimal supervision.
Core Skills & Personal Attributes:
- The ideal candidate should be:
- Proactive and smart.
- Reliable and trustworthy.
- Organised and responsible.
- Customer-focused and professional.
- A good communicator.
- Able to take initiative and solve problems.
- Capable of managing multiple responsibilities.
- Confident in supervising and coordinating staff.
- Professional in appearance, conduct, and communication.
Salary
N200,000 – N300,000 per month.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send their CV to: careers4@whip-smart.com.ng using "Manager – Lekki" as the subject of the email.
Note: Only shortlisted candidates will be contacted.