Account Manager
Location: Lagos (Hybrid)
Employment Type: Full-time
Job Description
- We're looking for an Account Manager to own client relationships, drive repeat business, and support revenue growth across assigned accounts.
What You'll Do
- Manage and grow assigned client accounts, building strong relationships
- Drive repeat transactions by proactively identifying upcoming payment needs
- Serve as the main day-to-day contact — resolving issues fast and ensuring a great client experience
- Spot cross-sell/upsell opportunities based on transaction patterns and business needs
- Re-engage dormant accounts and restore transaction activity
- Coordinate with treasury, compliance, and operations to ensure smooth transaction processing
- Manage client handovers from sales, ensuring clean documentation and follow-up
- Escalate and resolve client issues to closure
- Keep CRM records accurate — conversations, opportunities, follow-ups, blockers
- Share client and market insights (feedback, competitor intel, churn risks) with leadership
What We're Looking For
- 2–4 years in account management, relationship management, business development, customer success, or sales
- Strong communication and relationship-building skills
- Comfortable engaging business owners, finance teams, and decision-makers
- Excellent follow-up discipline — able to juggle multiple client conversations
- Commercially minded, with a track record of growing accounts
- Comfortable with CRM tools, Google Sheets, and internal trackers
- Target-driven, measured on retention, growth, and revenue contribution
- Fintech, payments, banking, FX, logistics, or B2B sales experience is a plus
- Understanding of cross-border payments or international trade is a strong advantage.
Why Join us?
- Salary: N400,000 – N600,000/month + performance incentives
- Be part of a fast-growing cross-border payments company
- Work closely with experienced sales, treasury, ops, and compliance teams
- Gain hands-on fintech and B2B relationship management exposure
- Clear growth path to Senior Account Manager, Sales Executive, or CS leadership.
Application Closing Date
1st October, 2026.
How to Apply
Interested and qualified candidates should send their CV to: cetoh@elitetalentplacements.com using the job title as the subject of the email