Senior Human Resources Officer

Senior Human Resources Officer

Location: Mowe, Ogun

Employment Type: Full-time

Reports to: Chief Human Resources Officer

Role Overview

• The Senior Human Resources Officer will support the Chief Human Resources Officer in the effective management and continuous improvement of the organisation’s people, policies, systems and employee experience.
• The successful candidate will be responsible for driving key HR operations across the employee lifecycle, providing HR advisory support to managers and employees, ensuring compliance with organisational policies and applicable employment regulations, and using HR data to support informed management decisions.
• This role requires a highly organised, people-oriented and commercially aware HR professional who can balance employee advocacy with organisational requirements.

Key Responsibilities

HR Operations & Employee Lifecycle:

• Coordinate and oversee day-to-day HR operations across the employee lifecycle.
• Ensure accurate and timely processing of employee documentation, onboarding, confirmation, transfers, promotions, changes in employment status and exits.
• Maintain accurate and up-to-date employee records and HR databases.
• Support the effective use and administration of the organisation’s HRIS.
• Monitor adherence to HR policies, procedures and established service standards.
• Identify gaps in HR processes and recommend practical improvements.

Recruitment & Workforce Planning:

• Support end-to-end recruitment activities, including job profiling, sourcing, screening, interviews, selection and onboarding.
• Work with hiring managers to understand workforce requirements and ensure timely recruitment.
• Maintain recruitment trackers and provide regular recruitment reports.
• Support workforce planning and headcount analysis.
• Monitor recruitment metrics including time-to-hire, recruitment pipeline and offer acceptance rates.

Employee Relations:

• Provide professional HR advisory support to employees and line managers.
• Handle employee relations matters fairly, consistently and confidentially.
• Support investigations into employee complaints, grievances, misconduct and workplace incidents.
• Prepare HR correspondence, disciplinary documentation and investigation reports as required.
• Promote positive employee relations and a healthy workplace culture.
• Escalate complex or sensitive matters appropriately to the CHRO.

Performance Management:

• Coordinate the organisation’s performance management processes.
• Support managers in setting meaningful performance objectives and conducting performance reviews.
• Monitor completion of performance management activities and identify areas requiring intervention.
• Support performance improvement processes where required.
• Provide HR insights on performance trends and workforce issues.

HR Policies, Compliance & Governance:

• Support the development, review and implementation of HR policies and procedures.
• Ensure HR practices comply with applicable Nigerian employment legislation and organisational requirements.
• Monitor compliance with HR policies across departments.
• Maintain appropriate HR documentation and audit trails.
• Support HR audits and regulatory or internal compliance reviews.

Learning & Development:

• Support the identification of employee training and development needs.
• Coordinate training programmes, attendance and evaluation.
• Maintain accurate training records.
• Support leadership and employee development initiatives.
• Assist in evaluating the effectiveness of training interventions.

HR Analytics & Reporting:

• Prepare regular HR reports and dashboards for management.
• Analyse workforce data including headcount, turnover, absenteeism, recruitment, employee movements and other key HR metrics.
• Provide insights that support management decision-making.
• Maintain accurate HR statistics and ensure data integrity across HR systems.

Employee Engagement & Culture:

• Support initiatives aimed at improving employee engagement, wellbeing and organisational culture.
• Coordinate employee engagement activities and feedback mechanisms.
• Support the implementation of RHV’s values and expected standards of behaviour.
• Identify emerging employee concerns and recommend appropriate interventions.

Payroll & Benefits Support:

• Collaborate with Finance to ensure accurate and timely payroll processing.
• Support payroll reconciliation and verification of employee information.
• Maintain accurate records relating to salary changes, allowances, deductions and employee benefits.
• Support administration of employee benefits and HMO-related processes.

Required Qualifications & Experience

• Bachelor’s Degree in Human Resources, Industrial Relations, Business Administration, Management, Psychology or a related discipline.
• Professional certification from CIPM, SHRM, HRCI or another recognised HR professional body is an advantage.
• Minimum of 5 years’ progressive HR experience, preferably within a structured healthcare organisation.
• Experience in a healthcare environment will be an advantage.
• Demonstrable experience across HR operations, employee relations,  recruitment and performance management.
• Strong understanding of Nigerian employment practices and HR compliance requirements.
• Experience using HRIS and HR data/reporting tools.
• Strong Microsoft Excel and data-analysis skills.

Key Competencies

The ideal candidate should demonstrate:

• Strong employee relations and interpersonal skills
• Excellent written and verbal communication
• Sound judgement and discretion
• Strong problem-solving and decision-making abilities
• High attention to detail and accuracy
• Strong organisational and time-management skills
• Ability to manage confidential information
• Ability to work independently and take ownership
• Strong analytical and reporting skills
• Ability to influence and work effectively with managers and employees
• Professional maturity and emotional intelligence
• Ability to manage multiple priorities in a fast-paced healthcare environment.

Application Closing Date

30th September, 2026.

How to Apply

Interested and qualified candidates should send their CV and a brief cover letter outlining their suitability for the role to: cvmakeover.cv@gmail.com using the  Job Title as the subject of the email.