HR / Admin Manager
Location: Maitama, Abuja
Employment Type: Full-time
About the Role
- We are seeking a hands-on and commercially minded Human Resources Manager to lead day-to-day HR operations, with strong ownership of performance management, employee engagement, talent development and HR processes.
- The ideal candidate is not simply an HR administrator but a people-performance professional who can translate business objectives into measurable employee expectations, track performance, address gaps and drive accountability across teams.
Key Responsibilities
Performance Management:
- Design, implement and continuously improve the company's performance management system.
- Develop clear KPIs, KRAs and performance targets in collaboration with department heads.
- Coordinate monthly, quarterly and annual performance reviews.
- Track individual and departmental performance against agreed targets.
- Identify performance gaps and work with managers to develop Performance Improvement Plans (PIPs) where necessary.
- Maintain performance records and provide management with actionable performance reports.
- Support managers in handling underperformance, goal-setting, feedback and employee accountability.
- Ensure performance outcomes inform promotions, rewards, training and other people decisions.
HR Operations:
- Manage the full employee lifecycle from onboarding to exit.
- Maintain accurate employee records, HR documentation and personnel files.
- Ensure effective implementation of company policies, procedures and employee guidelines.
- Handle employee relations matters professionally and confidentially.
- Monitor attendance, punctuality, leave and general workforce discipline.
- Support payroll preparation by providing accurate employee and attendance information.
- Ensure compliance with applicable Nigerian employment regulations and company policies.
Talent Acquisition & Workforce Planning:
- Recruitment& StaffingManage recruitment processes from job profiling and sourcing through interviews, selection and onboarding.
- Work with managers to identify manpower requirements and define suitable candidate profiles.
- Develop structured interview and assessment processes.
- Monitor recruitment effectiveness, employee retention and hiring quality.
Administration:
- Oversee the day-to-day administrative operations of the organisation.
- Develop and maintain efficient administrative systems, procedures and workflows.
- Manage office facilities, supplies, equipment, utilities and general workplace requirements.
- Coordinate office vendors, service providers and maintenance activities.
- Monitor administrative expenses and support effective cost control.
- Ensure proper documentation, filing and retrieval of company records.
- Coordinate meetings, internal events, official correspondence and general office logistics.
- Establish and enforce administrative standards across departments.
- Ensure the workplace remains organised, functional, professional and conducive to productivity.
- Liaise with external service providers, government agencies and other relevant stakeholders where required.
- Identify administrative inefficiencies and implement practical solutions
Learning & Development:
- Identify training needs through performance reviews, competency gaps and business requirements.
- Coordinate employee training, development and induction programmes.
- Track the effectiveness and business impact of training interventions.
Employee Engagement & Culture:
- Develop initiatives that improve employee engagement, productivity and retention.
- Establish effective channels for employee feedback.
- Support management in resolving workplace concerns and maintaining a productive work environment.
- Promote a culture of accountability, professionalism and continuous improvement.
Success in This Role
Success will be measured by the HR Manager's ability to:
- Establish a clear and measurable performance culture.
- Improve employee accountability and productivity.
- Ensure performance reviews are timely and meaningful.
- Reduce recurring performance and employee-relations issues.
- Improve quality of hires and employee retention.
- Provide management with accurate, timely and actionable HR insights.
- Build HR processes that are structured, practical and consistently implemented.
What We Are Looking For
- Bachelor's Degree in Human Resources, Business Administration, Industrial Relations, Management or a related discipline.
- 3–5 years of hands-on HR experience, preferably in a fast-paced or performance-driven organisation with at least 1 yearin supervisory capacity.
- Strong practical experience in Performance Management, KPI/KRA development and employee evaluation.
- Demonstrable experience managing employee performance issues and implementing PIPs.
- Strong knowledge of recruitment, employee relations, HR operations and HR documentation.
- Excellent knowledge of Google Workspace and HR productivity tools.
- Strong analytical and reporting skills, with the ability to turn people data into useful management insights.
- Excellent communication, interpersonal and conflict-resolution skills.
- Strong understanding of Nigerian employment practices and workplace regulations.
- Professional HR certification such as CIPM, SHRM or equivalent is an advantage.
Key Competencies:
- Performance Management
- HR Operations
- Employee Relations
- Recruitment
- KPI Development
- Talent Development
- HR Analytics
- Conflict Resolution
- Policy Implementation
- Workforce Planning.
Application Closing Date
29th October, 2026.
How to Apply
Interested and qualified candidates should:
Click here to apply online