Supervisor
Location: Ikeja, Lagos
Employment Type: Full-time
Job Summary
We are seeking a highly organized and hands-on Hotel Operations Supervisor to oversee and coordinate the daily activities of our hotel departments.
The ideal candidate will work closely with department heads to ensure smooth operations, maintain service quality, and guarantee guest satisfaction.
This role is key to ensuring the hotel runs efficiently and profitably.
Key Responsibilities
Supervise and coordinate the activities of key hotel departments, including Front Office, Housekeeping, Food & Beverage, and Maintenance.
Monitor daily operations to ensure service standards, cleanliness, and guest satisfaction are consistently met.
Work closely with the General Manager to implement operational strategies and meet hotel performance goals.
Handle guest complaints promptly and professionally, ensuring effective resolution and improved guest experience.
Conduct daily inspections of rooms, public areas, and back-of-house areas to ensure compliance with hotel standards.
Assist in scheduling staff shifts, monitoring attendance, and maintaining productivity across departments.
Support recruitment, training, and development of staff to ensure consistent service quality.
Prepare and submit operational reports, including occupancy rates, guest feedback, and departmental performance.
Ensure compliance with health, safety, and security regulations.
Coordinate with suppliers and vendors for timely delivery of goods and services.
Promote teamwork and communication between departments to enhance operational efficiency
Requirements
Candidates should possess an HND / Bachelor’s Degree in any relevant field with 1 - 2 years of work experience.
Application Closing Date
28th February, 2026.
How to Apply
Interested and qualified candidates should send their CV to: greywoodjobs@gmail.com using the job title as the subject of the email.