Branch Manager
Location: Kubwa, Abuja (FCT)
Employment Type: Full-time
Roles and Responsibilities
- Provide day-to-day leadership and direction to all branch staff.
- Supervise, train, and motivate employees to ensure optimal productivity and high-quality service delivery.
- Evaluate staff performance and recommend training or corrective actions as needed.
- Drive branch sales goals through effective marketing and relationship-building strategies.
- Develop and maintain strong relationships with existing and potential customers.
- Identify new business opportunities and cross-sell bank products and services (loans, savings, digital channels).
- Must be abreast with the modern trends in the banking industry and be generally innovative.
- Oversee the daily banking operations including customer service, cash management, loan processing, and back-office functions.
- Ensure full compliance with internal policies, regulatory requirements, and audit recommendations.
- Monitor all loan applications, disbursements, repayments, and portfolio quality.
- Prepare and manage the branch budget and financial targets.
- Monitor key performance indicators (KPIs), income statements, and risk metrics.
- Control operating expenses while maximizing revenue generation.
- Ensure effective internal control systems are maintained within the branch.
- Proactively manage credit risk, operational risk, and reputational risk.
- Conduct regular reviews to minimize incidences of fraud or error.
- Prepare timely and accurate reports for senior management on branch performance, issues, and prospects.
- Communicate policies and organizational updates to branch staff.
- Represent the branch in community or stakeholder engagements when necessary.
- Strong knowledge of microfinance operations, products, and credit analysis.
- Proven leadership and people management capabilities.
- Solid understanding of financial statements, budgeting, and performance metrics.
- Excellent customer service and interpersonal skills.
- Familiarity with regulatory and compliance guidelines (e.g., CBN, NDIC).
- Competency in Microsoft Office and banking software (e.g., Core Banking Systems like Bank One, Finacle, FLEXCUBE etc.).
Salary
N400,000 - N600,000 per month.
Application Closing Date
29th September, 2026.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Note: Only shortlisted candidates will be contacted.