Porter
Location: Ikoyi, Lagos
Responsibilities
Welcome guests:
- Greet guests warmly upon arrival.
- Assist with opening doors and directing guests to reception.
Handle luggage:
- Collect, carry, and deliver guests' luggage to and from their rooms.
- Tag and safely store luggage when necessary.
- Ensure luggage is handled carefully to prevent damage or loss.
Assist with check-in and check-out:
- Escort guests to their rooms after check-in.
- Explain basic room facilities and hotel services.
- Collect luggage from rooms when guests are checking out.
Guest assistance:
- Help guests with taxis, transportation, directions, and general enquiries.
- Assist elderly guests, families, and guests requiring additional support.
- Respond politely and promptly to guest requests.
Maintain the entrance area:
- Keep the hotel entrance, lobby surroundings, and luggage area clean and orderly.
- Ensure trolleys and other porter equipment are clean and properly positioned.
Coordinate with other departments:
- Communicate with Front Office, Housekeeping, Security, and Maintenance when necessary.
- Report guest requests, lost items, damages, or unusual incidents to the appropriate department.
Security and guest safety:
- Remain alert around the entrance and luggage storage area.
- Report suspicious activity or unattended items to Security.
- Follow the hotel's procedures for handling guests' belongings.
Other duties:
- Assist with deliveries and receiving items where assigned.
- Help elderly or disabled guests with movement around the hotel.
- Perform other duties assigned by the supervisor or management.
Application Closing Date
30th September, 2026.
How to Apply
Interested and qualified candidates should send their CV / Application to: citiresz@gmail.com using the Job Title as the subject of the mail.
Note: For more enquiries, Contact: +234 901 404 0719.