Service Manager
Location: Lagos
Employment Type: Full-time
Job Description
This role is ideal for a highly organized and proactive professional with strong leadership skills and the ability to coordinate technical teams and administrative processes.
Key Responsibilities
Manage daily scheduling, dispatch, and execution of service tasks
Supervise staff and ensure compliance with HSE and company regulations
Optimize resource allocation (personnel, tools, equipment)
Review reports including FSRs, warranty claims, attendance sheets, and petty cash
Track quotations, orders, invoices, and related documents
Serve as a secondary point of contact for customers and maintain strong communication
Audit inventory, supervise spare parts ordering/dispatch, and validate stock reports
Oversee documentation, HR support, and compliance with policies and safety standards
Prepare weekly updates and monthly KPI reports
Support financial planning, budgeting, and timely processing of invoices
Promote a strong safety culture through regular briefings and enforcement of HSE practices
Recommend improvements to workflows, processes, and data management
Qualifications
BSc in Business Administration or B.Eng in any Engineering discipline
Minimum of 2 years in a similar role and 3+ years in a supervisory/team lead position
Basic technical understanding (hydraulics, electrical, mechanical)
Proven experience managing administrative and technical teams
Strong communication and customer service skills
Proficiency in service management software and MS Office 365
Excellent problem-solving and decision-making ability
Valid Nigerian driver’s license.
Application Closing Date
7th March, 2026.
How to Apply
Interested and qualified candidates should send their CV to: hireme@swiftconsulting.com.ng using “Service Manager-Lagos” as the subject of the mail.