Customer Service Representative

Edlom Consulting Services
Ikeja, Lagos, Nigeria | Posted 3 days ago
Full-time On-site
Customer Service

Job Description

Customer Service Representative

Location: Ogba, Ikeja, Lagos

Employment Type: Full-time 

Key Responsibilities

  • Client Support: Answer customer's questionboth online and offline.
  • Styling & Sizing Help: Guide shoppers accurately through size charts, fabric feels, and fit options for ready-to-wear pieces.
  • Order Processing: Handle new orders, check stock levels, and coordinate local or international deliveries.
  • Returns & Exchanges: Process size swaps, store credits, and refunds following brand rules.
  • Feedback Tracking: Share common customer complaints or sizing issues with the production and design teams.

Application Closing Date

25th August, 2026.

How to Apply

Interested and qualified candidates should send a copy of their CV to: sanwooreoluwatomi@gmail.com using the job title as the subject of the mail.

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About the Company
Edlom Consulting Services