Administrative Assistant
Location: Lagos
Responsibilties
Customer Support:
- Respond to WhatsApp, Facebook, and other client inquiries promptly.
- Guide clients through available products and services.
- Follow up with prospective and existing customers.
- Maintain a professional and friendly communication style.
Document Processing:
- Receive and organize client documents.
- Generate and deliver reports accurately.
- Ensure every client's document remains strictly confidential.
Administrative Duties:
- Keep records of customer orders and payments.
- Organize digital files and reports.
- Prepare daily activity summaries.
- Assist with scheduling and other assigned administrative tasks.
Sales Support:
- Recommend suitable services based on customer needs.
- Inform clients about promotions and new offers.
- Help increase repeat customers through excellent service.
Requirements
- Good written and spoken English.
- Strong WhatsApp and social media communication skills.
- Basic computer skills (Microsoft Office or Google Docs).
- Ability to learn other digital tools quickly.
- High level of honesty and confidentiality.
Preferred Skills:
- Previous customer service experience.
- Experience with document handling.
- Ability to multitask under pressure.
- Attention to detail.
Working Hours:
- Monday – Saturday
- Flexible schedule (to be agreed during employment).
Salary
- Competitive salary (to be discussed during interview).
- Performance-based incentives may apply.
What You'll Gain
- Hands-on experience with digital business operations.
- Training on other digital tools.
- Performance bonuses based on results.
Application Closing Date
15th September, 2026.
How to Apply
Interested and qualified candidates should send their CV, a short introduction (100–150 words), and their WhatsApp number to: creatorshubnaija@gmail.com using "Administrative Assistant Application" as the subject of the email.