Outlet Manager (Female)
Location: Abuja Central, Abuja (FCT)
Employment Type: Full-time
Responsibilities
- Lead others and work effectively with store team
- Supervise, assign and direct activities of the store’s team
- Effectively communicate information to store team and supervisors in an open and timely manner
- Support Store team with actions plans for operational and service improvement
- Assist customers with their questions, problems and complaints
- Promote the company's customer service culture (greet, offer help, and thank)
- Provide colleagues personalized customer service feedback and coaching
- Handle all customer relations issues in accordance with company policy
- Promote a positive shopping experience for all customers
- Maintain customer privacy by not sharing customer data without authorization.
- Stock shelves
- Manage re-order levels & restocking from HQ for the store
- Conduct merchandizing activities in line with approved brand guidelines
- Account for promotional and sales support materials
- Organize and execute the display and maintenance of off-shelf merchandise.
Requirements
- Candidates must possess a BSC/HND degree
- Must have NYSC completion certificate or an Exemption Letter
- 3-4 years of retail store experience.
- Experience as store or outlet manager related retail environment and/or Luxury, boutique or fashion related industry experience with a client book is strongly preferred. Experience with retail point of sale system very necessary
- Accuracy and attention to detail.
- Ability to organize and prioritize a variety of tasks/projects.
Application Closing Date
2nd October, 2026.
How to Apply
Interested and qualified candidates should send their CV to: hephzibahcareers1@gmail.com using the Job Title as the subject of the email.