Customer Service Representative
Location: Abidijan, Ivory Coast
Transport / Passenger Services Duties
- Monitor the movement of vehicles arriving at and departing from the terminal.
- Ensure vehicles are dispatched according to approved schedules and routes.
- Monitor vehicle availability and ensure requested vehicles are provided on time.
- Ensure proper allocation of buses/vehicles to scheduled trips.
- Monitor boarding, loading, departure, and arrival processes.
- Ensure operational delays are promptly identified, escalated, and resolved.
- Maintain effective communication with the Terminal Manager and Operations Department on operational matters.
- Ensure compliance with company operational procedures and standards.
- Escalate vehicle shortages, breakdowns, delays, or other operational challenges promptly.
- Coordinate with drivers and other operational personnel to ensure smooth trip execution.
- Monitor driver punctuality and readiness for scheduled trips.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online