Partner Success Executive
Location: Victoria Island, Lagos
Employment Type: Full-Time with flexible work plan
Industry: Cybersecurity & IT Compliance Management
StructuringEmployee Benefits Packages
Job Summary
- We are seeking a proactive and results-driven Partner Success Executive to manage OEM vendor relationships and oversee end-to-end delivery of hardware and software solutions to enterprise clients across Nigeria and the broader West African market.
- The successful candidate will serve as the key liaison between OEM partners, internal teams, and clients ensuring seamless collaboration, exceptional service delivery, and long-term partner success.
Key Responsibilities
- Manage and strengthen relationships with OEM partners and vendors across the West African market.
- Coordinate partner onboarding, enablement, and ongoing engagement to drive partner performance and loyalty.
- Conduct Quarterly Business Reviews (QBRs) with partners to assess performance, address gaps, and identify growth opportunities.
- Oversee end-to-end delivery of hardware and software solutions to enterprise clients, ensuring commitments are met on time and to standard.
- Manage renewal cycles and proactively identify upselling and business expansion opportunities within the partner and client base.
- Conduct post-delivery reviews to ensure customer satisfaction and implement lessons learned for continuous improvement.
- Collaborate cross-functionally with internal sales, technical, and operations teams to ensure seamless partner and client engagements.
- Maintain accurate records of partner interactions, delivery status, renewal pipelines, and account health metrics.
Requirements
- B.Sc. / HND in Business Administration, Marketing, Information Technology, or a related field.
- Proven experience in partner management, account management, customer success, or a similar client-facing role.
- Strong stakeholder management and relationship-building skills — comfortable engaging at senior and executive levels.
- Excellent communication, negotiation, and presentation skills.
- Ability to manage multiple priorities simultaneously and work cross-functionally in a fast-paced environment.
- Experience in the technology, IT solutions, or cybersecurity industry is a strong advantage.
- Familiarity with OEM vendor ecosystems (e.g. Microsoft, Cisco, Fortinet, Palo Alto, or similar) is an added advantage.
Salary
N450,000 - N550,000 / Month.
Application Closing Date
20th September, 2026.
How to Appyly
Interested and qualified candidates should send their CV and a brief profile statement to: jobpruvia@gmail.com using "Application - Partner Success Executive" as the subject of the email.