Operations Officer
Role Reference: OPS-NG-2026
Location: Abuja Full-time in-person during probation, then hybrid (60 percent in-person, 40 percent remote)
Employment Type: Contract
The Role
- The Operations Officer runs the day-to-day operation, owning process, coordination, people and admin, tools and vendors, and execution discipline across markets.
- You will keep the platform and the team running smoothly and on schedule.
- This is a hands-on, accountability-heavy role.
- You will set the operating rhythm, document the processes the team runs on, act as the operational counter-approver in the dual-control payment process, and be the person who makes sure things get done.
Responsibilities
Operational Execution:
- Own day-to-day operational delivery and coordination across functions, keeping work on schedule.
- Support market rollout logistics.
People and Admin;
- Manage hiring support, onboarding, staff coordination, and records for the team.
Payment Counter-Approval:
- Act as the operational counter-approver in the dual-control payment process, so no payment executes on a single approval.
Tools and Vendors:
- Manage operational tools, subscriptions, and vendor relationships without lapses.
Support Oversight and Reporting:
- Oversee the customer support function and its service levels.
- Document key processes and standard operating procedures and keep them current.
- Track operational metrics and report to the CEO.
- Any other duties assigned to you.
Requirements
- Candidates should possess an HND / B.Sc / M.Sc Degree with 4 - 6 years experience.
Application Closing Date
5th September, 2026.
How to Apply
Interested and qualified candidates should:
Click here to apply online