Ticketing Officer
Location: Ikoyi, Lagos
Employment Type: Full-time
Job Summary
- We are seeking an experienced and customer-focused Ticketing Officer to manage ticketing operations, assist customers with bookings and enquiries, and ensure smooth and accurate processing of ticket transactions.
Responsibilities
- Process and manage customer ticket bookings and reservations.
- Assist customers with ticket enquiries, changes, and cancellations.
- Maintain accurate ticketing and customer records.
- Handle ticket-related payments and documentation where required.
- Respond to customer enquiries professionally and promptly.
- Prepare basic reports and maintain relevant records.
- Coordinate with relevant teams to ensure smooth ticketing operations.
Requirements
- Possess an HND or BSc in any relevant discipline with 2 – 5 years of relevant ticketing experience.
- Previous experience in a ticketing, travel, airline, hospitality, or related environment is an advantage.
- Good knowledge of ticket booking and reservation processes.
- Strong communication and customer service skills.
- Excellent attention to detail and accuracy.
- Knowledge of Microsoft Excel is an added advantage.
- Good organisational and problem-solving skills.
- Ability to work effectively in a fast-paced environment.
Salary
N150,000 - N175,000 per month.
Application Closing Date
9th September, 2026.
How to Apply
Interested and qualified candidates should submit their CV: thepistisfirmtalent@gmail.com using "Ticketing Officer – Ikoyi" as the subject of the email.